Despite our careful packaging, there may be instances where the product might be damaged during shipping. In such cases, please follow the steps below. Any damage during shipping should be reported to us within 24 hours of receiving the product.
note :exchanges only available for mistake happen by ECOMSELLER
When can I replace the product for free?
- Wrong product delivered
- product damage
- Incomplete order with missing products
How do I initiate the replacement of the product:
- Raise a return/replacement request within 24 hours from the date of delivery if you have received a wrong or damaged product. Ensure to include pictures and videos of the damaged/wrong product and email them to our support email ID.
- Our support team will get back to you within 48 working hours with further instructions.
- After verification, we will arrange a exchange for the damaged product.
- For queries you can write to us at info@ecomseller.in